New feature
QR code and review generation tracking
We are enhancing our toolkit to better upgrade and manage your online reputation
Big release today! We’re absolutely thrilled to announce the introduction of several exciting new features that are specifically designed to enhance your review generation efforts and significantly improve your business's online presence. Among the highlights are the innovative QR code generation and tracking capabilities, which allow you to easily collect customer feedback in a streamlined manner. Additionally, our new multi-location dashboard offers a consolidated view of your performance across various locations, empowering you to manage your reviews effectively and make informed decisions. Stay tuned for more updates as we continue to roll out enhancements that will benefit your business!
Jan 20, 2024
QR Code for Review Generation
Simplify the review process like never before with our newly integrated QR codes, now readily available in our app for both single and multi-location businesses. These innovative QR codes are automatically generated and seamlessly utilize our dedicated landing page, allowing you to efficiently filter and categorize reviews and feedback from your customers. By streamlining this process, you can gather valuable insights while enhancing the overall experience for your clients, ensuring that their voices are heard and your business can thrive.
QR Code and NFC Card Usage Tracking
Keep track of your review generation efforts in the Analytics section, where you can now effectively monitor the usage of QR codes and NFC cards to gain valuable insights into customer engagement. This updated feature not only simplifies the process but also includes comprehensive tracking of the number of SMS and emails sent out in your campaigns aimed at generating new reviews. By analyzing this data, you can refine your strategies and enhance your outreach efforts, ensuring that you maximize your review generation potential.
Review Generation Dashboard
Dive deep into your review activities within the Analytics section to gain comprehensive insights into user engagement. Closely monitor QR code and NFC usage to understand how your audience interacts with these features. Analyze the number of clicks on the "satisfied" versus "unsatisfied" options, giving you a clearer picture of customer sentiment. Additionally, keep track of the SMS messages and emails sent through various campaigns to evaluate their effectiveness and reach. By examining these metrics, you can make informed decisions to enhance your marketing strategies and improve overall user experience.
Multi-Location Ranking Dashboard
Easily compare all your locations to determine which ones excel in reputation and online visibility, allowing you to identify standout performers and areas for improvement. Gain valuable access to detailed insights on review requests generated for each location, enabling you to track engagement and customer interactions effectively. Furthermore, you can analyze the various activities and specific efforts made on-site to enhance your online reputation, providing a comprehensive understanding of what strategies are working and where adjustments may be needed to optimize your presence in the digital landscape.
